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Bilingual Helpdesk Technician
A company is looking for a Bilingual Helpdesk Technician - Spanish. Key Responsibilities Provide technical end-user support via telephone, email, or web chat Perform restorative or maintenance actions to resolve end-user problems Track incidents and calls accurately in the database Required Qualifications High School diploma; IT-related courses are a plus Fluent in Spanish, with excellent oral and written English communication skills Strong customer service skills Familiarity with PC hardware and software troubleshooting Willingness to work in different shifts; fresh graduates are encouraged to apply
A company is looking for a Bilingual Helpdesk Technician - Spanish.
Key Responsibilities
Provide technical end-user support via telephone, email, or web chat
Perform restorative or maintenance actions to resolve end-user problems
Track incidents and calls accurately in the database
Required Qualifications
High School diploma; IT-related courses are a plus
Fluent in Spanish, with excellent oral and written English communication skills
Strong customer service skills
Familiarity with PC hardware and software troubleshooting
Willingness to work in different shifts; fresh graduates are encouraged to apply