Bilingual Helpline Specialist

A company is looking for a Helpline Specialist II - Part-time. Key Responsibilities Provide direct support to family members regarding substance misuse through phone and digital channels Utilize evidence-based practices to assess needs and direct caregivers to appropriate resources Participate in team meetings and maintain regular communication with supervisors while working independently Required Qualifications Graduate degree in clinical social work, counseling, psychology, or a related field, or a Bachelor's degree with 2+ years of relevant experience, or 4+ years of relevant experience 5+ years of experience in crisis intervention, addiction, and/or family work preferred; 2+ years required Bilingual in English and Spanish, with fluency in reading, writing, and speaking both languages Cultural awareness and sensitivity Organizational skills and experience in crisis intervention

Feb 11, 2025 - 17:40

A company is looking for a Helpline Specialist II - Part-time. Key Responsibilities Provide direct support to family members regarding substance misuse through phone and digital channels Utilize evidence-based practices to assess needs and direct caregivers to appropriate resources Participate in team meetings and maintain regular communication with supervisors while working independently Required Qualifications Graduate degree in clinical social work, counseling, psychology, or a related field, or a Bachelor's degree with 2+ years of relevant experience, or 4+ years of relevant experience 5+ years of experience in crisis intervention, addiction, and/or family work preferred; 2+ years required Bilingual in English and Spanish, with fluency in reading, writing, and speaking both languages Cultural awareness and sensitivity Organizational skills and experience in crisis intervention