Bilingual Korean Customer Service Representative
A company is looking for a Bilingual- Korean Customer Service Representative. Key Responsibilities Provide advanced product knowledge support to clients, resolving complex issues efficiently Collaborate with internal teams to ensure client issues are resolved in a timely manner Document client interactions and solutions for future reference Required Qualifications Fluency in Korean 2+ years of experience in customer service 1+ year of experience in troubleshooting and problem resolution 1+ year of experience in documentation 1+ year of experience in client interaction and communication
