Bilingual Senior Customer Service

A company is looking for a Bilingual English and Spanish Senior Customer Service Representative. Key Responsibilities: Answer a high volume of calls regarding patient billing and general customer concerns Process billing adjustments, refunds, and respond to written inquiries Research and resolve complex billing issues while maintaining compliance with regulations Required Qualifications: High School Diploma / GED Bilingual fluency in English and Spanish 2+ years of customer service experience or relevant healthcare experience Familiarity with computer systems and ability to learn new software Ability to work full-time and complete training during specified hours

Feb 25, 2025 - 18:30
 0
Bilingual Senior Customer Service
A company is looking for a Bilingual English and Spanish Senior Customer Service Representative. Key Responsibilities: Answer a high volume of calls regarding patient billing and general customer concerns Process billing adjustments, refunds, and respond to written inquiries Research and resolve complex billing issues while maintaining compliance with regulations Required Qualifications: High School Diploma / GED Bilingual fluency in English and Spanish 2+ years of customer service experience or relevant healthcare experience Familiarity with computer systems and ability to learn new software Ability to work full-time and complete training during specified hours