Bilingual Technical Support Representative
A company is looking for a Technical Support Representative (French Speaking). Key Responsibilities Provide technical support via phone, email, and chat in both French and English Educate customers on platform features and troubleshoot technical issues Communicate with management and developers to enhance product functionality and resolve issues Required Qualifications Business level fluency in both French and English Experience in a customer-facing, service-oriented role, preferably in technical support Strong aptitude for web, eCommerce, and hosting technologies Ability to utilize self-service resources to find solutions Flexibility to work various shifts in a 24x7 environment
A company is looking for a Technical Support Representative (French Speaking).
Key Responsibilities
Provide technical support via phone, email, and chat in both French and English
Educate customers on platform features and troubleshoot technical issues
Communicate with management and developers to enhance product functionality and resolve issues
Required Qualifications
Business level fluency in both French and English
Experience in a customer-facing, service-oriented role, preferably in technical support
Strong aptitude for web, eCommerce, and hosting technologies
Ability to utilize self-service resources to find solutions
Flexibility to work various shifts in a 24x7 environment
