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Billing Support Specialist
A company is looking for a Billing Tech Support Specialist (B2B SaaS). Key Responsibilities: Respond to customer inquiries regarding RCM and billing software via email Triage support tickets and escalate issues to appropriate teams Develop a deep understanding of product offerings to enhance customer experience Required Qualifications: 3+ years of experience in customer-facing roles, particularly in tech support Medical billing background required, with a preference for Physical Therapy billing Experience in clinical development or medical billing operations Highly analytical mindset with troubleshooting abilities Proficient in MS Excel
A company is looking for a Billing Tech Support Specialist (B2B SaaS).
Key Responsibilities:
Respond to customer inquiries regarding RCM and billing software via email
Triage support tickets and escalate issues to appropriate teams
Develop a deep understanding of product offerings to enhance customer experience
Required Qualifications:
3+ years of experience in customer-facing roles, particularly in tech support
Medical billing background required, with a preference for Physical Therapy billing
Experience in clinical development or medical billing operations
Highly analytical mindset with troubleshooting abilities
Proficient in MS Excel
