Patient Accounts Customer Service Representative

A company is looking for a Patient Accounts Customer Services Representative I to assist with customer service and collections in a call center environment. Key Responsibilities Process payments, establish payment plans, and maintain patient accounts Answer inquiries regarding patient accounts and resolve billing problems Ensure accurate data entry and compliance with HIPAA and privacy standards Required Qualifications High School Diploma or GED required Less than 1 year of relevant work experience (3 - 6 months preferred) Knowledge of billing processes and insurance information Ability to work in a call center environment Familiarity with managed care requirements is a plus

Mar 21, 2025 - 21:57

A company is looking for a Patient Accounts Customer Services Representative I to assist with customer service and collections in a call center environment. Key Responsibilities Process payments, establish payment plans, and maintain patient accounts Answer inquiries regarding patient accounts and resolve billing problems Ensure accurate data entry and compliance with HIPAA and privacy standards Required Qualifications High School Diploma or GED required Less than 1 year of relevant work experience (3 - 6 months preferred) Knowledge of billing processes and insurance information Ability to work in a call center environment Familiarity with managed care requirements is a plus