Patient Accounts Customer Service Representative

A company is looking for a Patient Accounts Customer Services Representative I. Key Responsibilities Answer calls in a call center environment to assist with various patient inquiries and concerns Process payments, establish payment plans, and maintain patient accounts in compliance with regulations Resolve billing issues and coordinate with departments regarding precertification and authorization requirements Required Qualifications High School Diploma or GED required Less than 1 year of work experience, preferably 3 - 6 months Knowledge of HIPAA and privacy standards Ability to enter and manage data accurately in patient accounts Familiarity with billing processes and insurance coordination

May 13, 2025 - 16:26
 0
Patient Accounts Customer Service Representative
A company is looking for a Patient Accounts Customer Services Representative I. Key Responsibilities Answer calls in a call center environment to assist with various patient inquiries and concerns Process payments, establish payment plans, and maintain patient accounts in compliance with regulations Resolve billing issues and coordinate with departments regarding precertification and authorization requirements Required Qualifications High School Diploma or GED required Less than 1 year of work experience, preferably 3 - 6 months Knowledge of HIPAA and privacy standards Ability to enter and manage data accurately in patient accounts Familiarity with billing processes and insurance coordination