Contact Center Associate

A company is looking for a Contact Center Associate 2 to provide patient-centered care and support within a healthcare environment. Key Responsibilities Deliver high-quality patient service and assist in identifying care-related issues Act as a subject matter expert and train new agents on scheduling and registration Schedule and register patients for appointments while maintaining communication with healthcare providers Required Qualifications High School diploma or equivalent Minimum of 2 years of relevant experience General knowledge of office procedures and operations Ability to handle confidential information with discretion Relevant education, certifications, and/or work experience may be considered

May 23, 2025 - 00:50

A company is looking for a Contact Center Associate 2 to provide patient-centered care and support within a healthcare environment. Key Responsibilities Deliver high-quality patient service and assist in identifying care-related issues Act as a subject matter expert and train new agents on scheduling and registration Schedule and register patients for appointments while maintaining communication with healthcare providers Required Qualifications High School diploma or equivalent Minimum of 2 years of relevant experience General knowledge of office procedures and operations Ability to handle confidential information with discretion Relevant education, certifications, and/or work experience may be considered