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Contact Center Associate
A company is looking for a Contact Center Associate 2 to provide patient-centered service and support within a healthcare setting. Key Responsibilities Deliver high-quality patient service and assist in identifying care provision issues Train new agents on scheduling and registration processes Schedule and register patients for appointments while maintaining communication with providers and staff Required Qualifications High School diploma or equivalent Minimum of 2 years of relevant experience General knowledge of office procedures and operations Ability to maintain confidentiality and handle sensitive information Any relevant education, certifications, and/or work experience may be considered
A company is looking for a Contact Center Associate 2 to provide patient-centered service and support within a healthcare setting.
Key Responsibilities
Deliver high-quality patient service and assist in identifying care provision issues
Train new agents on scheduling and registration processes
Schedule and register patients for appointments while maintaining communication with providers and staff
Required Qualifications
High School diploma or equivalent
Minimum of 2 years of relevant experience
General knowledge of office procedures and operations
Ability to maintain confidentiality and handle sensitive information
Any relevant education, certifications, and/or work experience may be considered