BPO Management Associate

A company is looking for an Associate, BPO Management. Key Responsibilities Cultivate and maintain strong relationships with BPO vendors Monitor vendor performance against SLAs and ensure compliance with contractual terms Negotiate and manage contracts with BPO vendors and participate in the vendor selection process Required Qualifications 2+ years of prior work experience in managing vendor relationships Experience excelling in a remote work environment Strong organizational skills and ability to manage multiple priorities Knowledge about or experience with Excel, JIRA, Monday.com, and Trello Ability to work independently and collaboratively in a fast-paced environment

Apr 25, 2025 - 19:47
 0
BPO Management Associate
A company is looking for an Associate, BPO Management. Key Responsibilities Cultivate and maintain strong relationships with BPO vendors Monitor vendor performance against SLAs and ensure compliance with contractual terms Negotiate and manage contracts with BPO vendors and participate in the vendor selection process Required Qualifications 2+ years of prior work experience in managing vendor relationships Experience excelling in a remote work environment Strong organizational skills and ability to manage multiple priorities Knowledge about or experience with Excel, JIRA, Monday.com, and Trello Ability to work independently and collaboratively in a fast-paced environment