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Business Operations Training Specialist
A company is looking for a Business Operations Training Specialist to train field staff on corporate initiatives and processes. Key Responsibilities Train field staff on corporate processes and escalate issues to improve SOPs Implement adult learning techniques for training delivery, both in-person and remote Collaborate with regional counterparts to enhance training cohesion and efficiency Required Qualifications In-depth knowledge of the Epic agency management system and its workflows Proven experience in adult learning and large group presentations 5+ years of experience in Commercial Lines or Personal Lines service roles Above average proficiency in Microsoft Teams, Excel, Word, and Outlook Strong presentation skills
A company is looking for a Business Operations Training Specialist to train field staff on corporate initiatives and processes.
Key Responsibilities
Train field staff on corporate processes and escalate issues to improve SOPs
Implement adult learning techniques for training delivery, both in-person and remote
Collaborate with regional counterparts to enhance training cohesion and efficiency
Required Qualifications
In-depth knowledge of the Epic agency management system and its workflows
Proven experience in adult learning and large group presentations
5+ years of experience in Commercial Lines or Personal Lines service roles
Above average proficiency in Microsoft Teams, Excel, Word, and Outlook
Strong presentation skills