California Licensed Bilingual Call Center Agent

A company is looking for a Bilingual Call Center Agent to provide support for diesel regulations and assist stakeholders in California. Key Responsibilities Answer complex technical calls and serve as a primary resource for mobile source diesel programs Maintain accurate records of calls and analyze data to identify trends and patterns Provide detailed regulatory information to the public and assist stakeholders with compliance and incentive programs Required Qualifications Must reside in California Proficiency with Microsoft Office Suite and database-related software applications Ability to prioritize tasks and manage time efficiently Knowledge of customer service principles and practices Willingness to learn quickly and seek assistance when needed

Mar 12, 2025 - 21:16

A company is looking for a Bilingual Call Center Agent to provide support for diesel regulations and assist stakeholders in California. Key Responsibilities Answer complex technical calls and serve as a primary resource for mobile source diesel programs Maintain accurate records of calls and analyze data to identify trends and patterns Provide detailed regulatory information to the public and assist stakeholders with compliance and incentive programs Required Qualifications Must reside in California Proficiency with Microsoft Office Suite and database-related software applications Ability to prioritize tasks and manage time efficiently Knowledge of customer service principles and practices Willingness to learn quickly and seek assistance when needed