Call Center Advocate

A company is looking for a Call Center Service Advocate I. Key Responsibilities Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments Provide courteous and professional service to patients, addressing their inquiries and concerns Accurately enter patient information and appointment details into the scheduling system Required Qualifications High School diploma or equivalent required; some undergraduate education preferred 1 year of customer service experience; call center experience preferred Proficient PC skills, including basic Microsoft Excel skills Experience with EMR (Electronic Medical Record) documentation preferred US work authorization

Feb 26, 2025 - 18:02

A company is looking for a Call Center Service Advocate I. Key Responsibilities Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments Provide courteous and professional service to patients, addressing their inquiries and concerns Accurately enter patient information and appointment details into the scheduling system Required Qualifications High School diploma or equivalent required; some undergraduate education preferred 1 year of customer service experience; call center experience preferred Proficient PC skills, including basic Microsoft Excel skills Experience with EMR (Electronic Medical Record) documentation preferred US work authorization