Call Center Advocate
A company is looking for a Call Center Service Advocate I.
Key Responsibilities
Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments
Provide courteous and professional service to patients, addressing their inquiries and concerns
Accurately enter patient information and appointment details into the scheduling system
Required Qualifications
High School diploma or equivalent required; some undergraduate education preferred
1 year of customer service experience; call center experience preferred
Proficient PC skills, including basic Microsoft Excel skills
Experience with EMR (Electronic Medical Record) documentation preferred
US work authorization
A company is looking for a Call Center Service Advocate I.
Key Responsibilities
Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments
Provide courteous and professional service to patients, addressing their inquiries and concerns
Accurately enter patient information and appointment details into the scheduling system
Required Qualifications
High School diploma or equivalent required; some undergraduate education preferred
1 year of customer service experience; call center experience preferred
Proficient PC skills, including basic Microsoft Excel skills
Experience with EMR (Electronic Medical Record) documentation preferred
US work authorization