Call Center Agent

A company is looking for a Call Center Agent to join their team. Key Responsibilities Handle inbound and outbound calls, assisting customers with inquiries and resolving complaints Provide accurate information regarding products, services, and company policies Maintain customer records and document call details while meeting key performance metrics Required Qualifications Associates Degree or equivalent required Previous experience in a call center or customer service role preferred Ability to handle a high volume of calls efficiently Familiarity with CRM software and basic computer proficiency Ability to work in shifts, including weekends and holidays if required

Feb 14, 2025 - 15:30

A company is looking for a Call Center Agent to join their team. Key Responsibilities Handle inbound and outbound calls, assisting customers with inquiries and resolving complaints Provide accurate information regarding products, services, and company policies Maintain customer records and document call details while meeting key performance metrics Required Qualifications Associates Degree or equivalent required Previous experience in a call center or customer service role preferred Ability to handle a high volume of calls efficiently Familiarity with CRM software and basic computer proficiency Ability to work in shifts, including weekends and holidays if required