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Chat Service Trainee
A company is looking for a Commercial Chat Service Trainee. Key Responsibilities Receive, investigate, and resolve customer inquiries in a timely manner Handle customer inquiries through multiple channels, including chat and email Educate customers to ensure resolution is achieved on the first contact Required Qualifications High School Diploma or equivalent 1 year of experience in a customer service support role Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) Ability to pass required testing Must be available for a weekly rotating shift from 8:00 AM to 8:00 PM EST, Monday through Friday
A company is looking for a Commercial Chat Service Trainee.
Key Responsibilities
Receive, investigate, and resolve customer inquiries in a timely manner
Handle customer inquiries through multiple channels, including chat and email
Educate customers to ensure resolution is achieved on the first contact
Required Qualifications
High School Diploma or equivalent
1 year of experience in a customer service support role
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Ability to pass required testing
Must be available for a weekly rotating shift from 8:00 AM to 8:00 PM EST, Monday through Friday