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Chinese Speaking Analyst
A company is looking for a Chinese Speaking Analyst for a Global Call Centre, Remote Work. Key Responsibilities Handle incoming and outgoing calls from customers, partners, and engineers in the required languages Create cases in the CRM system following standard operating procedures Provide first-line support for inquiries and manage cases effectively through to resolution Required Qualifications Educated to degree level or equivalent experience in required languages Fluent in spoken and written English and the required languages Experienced in call centre and customer service environments Professional telephone manner and computer literate with knowledge of software packages Team player able to work under pressure in a busy environment
A company is looking for a Chinese Speaking Analyst for a Global Call Centre, Remote Work.
Key Responsibilities
Handle incoming and outgoing calls from customers, partners, and engineers in the required languages
Create cases in the CRM system following standard operating procedures
Provide first-line support for inquiries and manage cases effectively through to resolution
Required Qualifications
Educated to degree level or equivalent experience in required languages
Fluent in spoken and written English and the required languages
Experienced in call centre and customer service environments
Professional telephone manner and computer literate with knowledge of software packages
Team player able to work under pressure in a busy environment
