Senior Infrastructure Support Engineer

A company is looking for a Senior Infrastructure Support Engineer I. Key Responsibilities Champion operational excellence by improving support processes and customer experience Develop trend analysis and automated solutions for recurring problems Take ownership of support tickets and coordinate cross-team efforts to resolve complex issues Required Qualifications 7+ years of experience in a PC network environment with technical troubleshooting Two- or four-year degree or equivalent technical training Strong knowledge of LAN/WAN infrastructure and VPN technologies Relevant certifications preferred: A+, Network+, MCP, MCSA, MCSE Proven experience as an independent technical contributor with mentorship capabilities

Jun 26, 2025 - 19:50
 0
Senior Infrastructure Support Engineer
A company is looking for a Senior Infrastructure Support Engineer I. Key Responsibilities Champion operational excellence by improving support processes and customer experience Develop trend analysis and automated solutions for recurring problems Take ownership of support tickets and coordinate cross-team efforts to resolve complex issues Required Qualifications 7+ years of experience in a PC network environment with technical troubleshooting Two- or four-year degree or equivalent technical training Strong knowledge of LAN/WAN infrastructure and VPN technologies Relevant certifications preferred: A+, Network+, MCP, MCSA, MCSE Proven experience as an independent technical contributor with mentorship capabilities