Client Intake Specialist

A company is looking for a Client Intake Specialist responsible for onboarding prospective clients and ensuring they receive services. Key Responsibilities Provide exceptional customer service as the primary contact for families starting ABA services Validate member ABA benefits and request service authorizations promptly Manage the client onboarding process and analyze data for Key Performance Indicators Required Qualifications 2-4 years of experience in insurance and authorization procurement preferred Previous knowledge of insurance and customer service experience Proficiency in MS Office and data analysis Ability to work independently with minimal supervision Bilingual (Spanish speaking) is a plus

Feb 19, 2025 - 11:52
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Client Intake Specialist
A company is looking for a Client Intake Specialist responsible for onboarding prospective clients and ensuring they receive services. Key Responsibilities Provide exceptional customer service as the primary contact for families starting ABA services Validate member ABA benefits and request service authorizations promptly Manage the client onboarding process and analyze data for Key Performance Indicators Required Qualifications 2-4 years of experience in insurance and authorization procurement preferred Previous knowledge of insurance and customer service experience Proficiency in MS Office and data analysis Ability to work independently with minimal supervision Bilingual (Spanish speaking) is a plus