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Client Success Coordinator
A company is looking for a Client Success Coordinator to ensure a seamless and satisfactory client experience in home healthcare. Key Responsibilities Schedule and coordinate client case loads efficiently while ensuring customer satisfaction Communicate with team members regarding scheduling, client changes, and escalate issues as necessary Verify caregiver attendance and respond promptly to client and caregiver inquiries Required Qualifications Bachelor's degree in health sciences, social work, or nursing preferred 2+ years of experience in home care, healthcare, or human/social services Ability to manage a caseload in a fast-paced environment History of achieving high customer service satisfaction rates
A company is looking for a Client Success Coordinator to ensure a seamless and satisfactory client experience in home healthcare.
Key Responsibilities
Schedule and coordinate client case loads efficiently while ensuring customer satisfaction
Communicate with team members regarding scheduling, client changes, and escalate issues as necessary
Verify caregiver attendance and respond promptly to client and caregiver inquiries
Required Qualifications
Bachelor's degree in health sciences, social work, or nursing preferred
2+ years of experience in home care, healthcare, or human/social services
Ability to manage a caseload in a fast-paced environment
History of achieving high customer service satisfaction rates
