Client Support Advisor

A company is looking for a Client Support Advisor to join their Customer Relations Team. Key Responsibilities Act as the first point of contact for client inquiries related to ISO standards and certifications Resolve client inquiries or issues at the first point of contact and manage shared email boxes and web chat inquiries Provide quotes to new clients and updated pricing to existing clients while collaborating with internal departments Required Qualifications and Education Previous telephony experience Ability to work independently and as part of a team Strong organizational and time management skills Experience with SAP or Salesforce is desirable Additional languages such as French, Spanish, or Portuguese would be an advantage

Mar 24, 2025 - 17:14

A company is looking for a Client Support Advisor to join their Customer Relations Team. Key Responsibilities Act as the first point of contact for client inquiries related to ISO standards and certifications Resolve client inquiries or issues at the first point of contact and manage shared email boxes and web chat inquiries Provide quotes to new clients and updated pricing to existing clients while collaborating with internal departments Required Qualifications and Education Previous telephony experience Ability to work independently and as part of a team Strong organizational and time management skills Experience with SAP or Salesforce is desirable Additional languages such as French, Spanish, or Portuguese would be an advantage