Clinical Care Associate
A company is looking for a PPP Clinical Care Associate. Key Responsibilities: Assist with scheduling and coordination of service needs identified in the members' Plan of Care Ensure timely member follow-up and provide educational information to support their health and well-being Professionally respond to queries from member and provider calls received in the CCA phone queue Required Qualifications, Training, and Education: High School diploma or GED required; Associates or Bachelor's degree preferred Minimum of one (1) year experience in home care, discharge planning, or case management, preferably with the elderly frail population Preferred experience in the managed care industry Knowledge of care management standards and managed care principles required Strong organizational skills and proficiency in Microsoft Office applications preferred
A company is looking for a PPP Clinical Care Associate.
Key Responsibilities:
Assist with scheduling and coordination of service needs identified in the members' Plan of Care
Ensure timely member follow-up and provide educational information to support their health and well-being
Professionally respond to queries from member and provider calls received in the CCA phone queue
Required Qualifications, Training, and Education:
High School diploma or GED required; Associates or Bachelor's degree preferred
Minimum of one (1) year experience in home care, discharge planning, or case management, preferably with the elderly frail population
Preferred experience in the managed care industry
Knowledge of care management standards and managed care principles required
Strong organizational skills and proficiency in Microsoft Office applications preferred
