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Clinical Customer Support Representative
A company is looking for a Clinical Customer Support Representative who will handle inbound and outbound calls related to cardiac monitoring services. Key Responsibilities Answer incoming calls and direct them to the appropriate team members Provide Tier 1 troubleshooting support through outbound calls to patients Document all interactions and manage follow-ups related to cardiac monitoring kits Required Qualifications High School Diploma or GED; Associates degree preferred 1 year of related experience preferred, with medical experience being a plus Knowledge of medical terminology specific to cardiology Ability to thrive in a fast-paced call center environment Willingness to work overtime or extra hours as needed
A company is looking for a Clinical Customer Support Representative who will handle inbound and outbound calls related to cardiac monitoring services.
Key Responsibilities
Answer incoming calls and direct them to the appropriate team members
Provide Tier 1 troubleshooting support through outbound calls to patients
Document all interactions and manage follow-ups related to cardiac monitoring kits
Required Qualifications
High School Diploma or GED; Associates degree preferred
1 year of related experience preferred, with medical experience being a plus
Knowledge of medical terminology specific to cardiology
Ability to thrive in a fast-paced call center environment
Willingness to work overtime or extra hours as needed
