CMA Healthguide Supervisor
A company is looking for a Healthguide Supervisor to lead a team of remote medical assistants in patient outreach and engagement. Key Responsibilities Supervising and mentoring a team of remote medical assistants conducting patient outreach Monitoring team performance to ensure high-quality interactions and adherence to protocols Overseeing outreach to patients with complex medical and social needs, ensuring timely follow-up and intervention Required Qualifications Certified/Registered Medical Assistant (CMA/RMA) or equivalent clinical background 3+ years of experience as a Medical Assistant, including patient outreach or care coordination 1+ years of experience in a supervisory or leadership role, preferably in a remote setting Strong understanding of social determinants of health and barriers to healthcare access Proficiency in electronic health records (EHRs), telehealth platforms, and data tracking tools
A company is looking for a Healthguide Supervisor to lead a team of remote medical assistants in patient outreach and engagement.
Key Responsibilities
Supervising and mentoring a team of remote medical assistants conducting patient outreach
Monitoring team performance to ensure high-quality interactions and adherence to protocols
Overseeing outreach to patients with complex medical and social needs, ensuring timely follow-up and intervention
Required Qualifications
Certified/Registered Medical Assistant (CMA/RMA) or equivalent clinical background
3+ years of experience as a Medical Assistant, including patient outreach or care coordination
1+ years of experience in a supervisory or leadership role, preferably in a remote setting
Strong understanding of social determinants of health and barriers to healthcare access
Proficiency in electronic health records (EHRs), telehealth platforms, and data tracking tools
