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Commercial Account Manager
A company is looking for a Commercial Account Manager I to support nonprofit clients through proactive communication and relationship management. Key Responsibilities Assist with onboarding and guide customers through platform features Monitor account activity and prepare action steps to resolve customer issues Build rapport with key contacts and collaborate with internal teams to address customer needs Required Qualifications 2+ years of experience in customer support or success Ability to multitask and manage multiple responsibilities Solution-oriented mindset focused on customer success and satisfaction Proficiency with customer success and relationship management software, preferably Salesforce Experience in handling objections and negotiations
A company is looking for a Commercial Account Manager I to support nonprofit clients through proactive communication and relationship management.
Key Responsibilities
Assist with onboarding and guide customers through platform features
Monitor account activity and prepare action steps to resolve customer issues
Build rapport with key contacts and collaborate with internal teams to address customer needs
Required Qualifications
2+ years of experience in customer support or success
Ability to multitask and manage multiple responsibilities
Solution-oriented mindset focused on customer success and satisfaction
Proficiency with customer success and relationship management software, preferably Salesforce
Experience in handling objections and negotiations
