Customer Service Agent
A company is looking for a Customer Service Agent to provide support to their team across various regions. Key Responsibilities Ensure clients have a positive experience in all communications Provide exceptional customer service via phone and online chat Manage customer service applications and update knowledge bases regularly Required Qualifications Previous experience in a client service position, preferably remote Ability to communicate effectively in English, both written and spoken Detail-oriented and checklist-driven approach Self-starter with the ability to work independently Familiarity with online applications like Shopify is a bonus
A company is looking for a Customer Service Agent to provide support to their team across various regions.
Key Responsibilities
Ensure clients have a positive experience in all communications
Provide exceptional customer service via phone and online chat
Manage customer service applications and update knowledge bases regularly
Required Qualifications
Previous experience in a client service position, preferably remote
Ability to communicate effectively in English, both written and spoken
Detail-oriented and checklist-driven approach
Self-starter with the ability to work independently
Familiarity with online applications like Shopify is a bonus
