Customer Service Agent
A company is looking for a Customer Service Professional- Full Time. Key Responsibilities Provide outstanding customer service by listening to concerns and offering creative solutions for one-call resolutions Support customers in creating new accounts and resolving issues to ensure a memorable experience Guide customers in selecting appropriate service providers and collaborate with other teams to enhance the overall customer experience Required Qualifications At least 2 years of experience in high-touch customer service with a focus on first-contact resolution Proven track record of building strong customer relationships to drive loyalty and satisfaction Ability to listen actively and provide thoughtful, creative solutions to complex challenges Experience contributing to a team environment through collaboration and knowledge sharing Passion for staying current with product offerings and improving customer experience
