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Commercial Renewals Manager
A company is looking for a Commercial Renewals Manager to focus on customer retention and contract expansion. Key Responsibilities Engage customers regarding renewals to retain and grow business Address customer satisfaction issues and risks of cancellation Collaborate cross-functionally to manage at-risk accounts and operational tasks Required Qualifications Minimum of 5 years experience in a SaaS or Cloud company Experience in customer churn forecasting and pipeline management Demonstrated track record of client satisfaction and cross-functional collaboration Consultative professional business acumen Proficiency in Microsoft Office & Google Suite
A company is looking for a Commercial Renewals Manager to focus on customer retention and contract expansion.
Key Responsibilities
Engage customers regarding renewals to retain and grow business
Address customer satisfaction issues and risks of cancellation
Collaborate cross-functionally to manage at-risk accounts and operational tasks
Required Qualifications
Minimum of 5 years experience in a SaaS or Cloud company
Experience in customer churn forecasting and pipeline management
Demonstrated track record of client satisfaction and cross-functional collaboration
Consultative professional business acumen
Proficiency in Microsoft Office & Google Suite