Enterprise Customer Success Manager
A company is looking for an Enterprise Customer Success Manager. Key Responsibilities Serve as the primary contact for enterprise brands & agencies to retain and grow a book of business valued at $1.7 - $2.0 million Oversee the customer lifecycle from post-sale to renewal, ensuring customers derive value at every stage Negotiate contracts and manage customer feedback to influence the product roadmap Required Qualifications 5+ years in Customer Success or Account Management within a B2B SaaS environment Expertise in managing complex renewal cycles and driving expansion within enterprise accounts Experience in consultative selling and developing tailored solutions for clients Background in contract management and negotiation Strong decision-making abilities to prioritize customer needs effectively
A company is looking for an Enterprise Customer Success Manager.
Key Responsibilities
Serve as the primary contact for enterprise brands & agencies to retain and grow a book of business valued at $1.7 - $2.0 million
Oversee the customer lifecycle from post-sale to renewal, ensuring customers derive value at every stage
Negotiate contracts and manage customer feedback to influence the product roadmap
Required Qualifications
5+ years in Customer Success or Account Management within a B2B SaaS environment
Expertise in managing complex renewal cycles and driving expansion within enterprise accounts
Experience in consultative selling and developing tailored solutions for clients
Background in contract management and negotiation
Strong decision-making abilities to prioritize customer needs effectively
