Enterprise Customer Success Manager

A company is looking for a Large Enterprise Customer Success Manager. Key Responsibilities Proactively manage a portfolio of enterprise-level customers to ensure retention and expansion through tailored engagement strategies Serve as a subject matter expert on the platform, guiding customers in their learning and development strategies Collaborate with Sales to create account strategies focused on retention and upsell opportunities Required Qualifications 5-8 years in B2B SaaS customer success, account management, consulting, or sales with enterprise-level accounts Demonstrated ability to cultivate and maintain trusted relationships with clients Proven capability to identify and successfully close complex deals Experience in formulating strategies to enhance technology adoption Fundamental understanding of customer integration concepts, including APIs and feature customization

Jun 23, 2025 - 22:40

A company is looking for a Large Enterprise Customer Success Manager. Key Responsibilities Proactively manage a portfolio of enterprise-level customers to ensure retention and expansion through tailored engagement strategies Serve as a subject matter expert on the platform, guiding customers in their learning and development strategies Collaborate with Sales to create account strategies focused on retention and upsell opportunities Required Qualifications 5-8 years in B2B SaaS customer success, account management, consulting, or sales with enterprise-level accounts Demonstrated ability to cultivate and maintain trusted relationships with clients Proven capability to identify and successfully close complex deals Experience in formulating strategies to enhance technology adoption Fundamental understanding of customer integration concepts, including APIs and feature customization