Complaint Coordinator
A company is looking for a Complaint Coordinator I to assist customers and sales representatives in resolving and logging customer issues.
Key Responsibilities
Log complaints into the SAP Complaint system and gather required information
Issue call tags, sales force notifications, credits, and replacement orders as needed
Ensure compliance with QSR and ISO regulations and maintain proper closure of complaints
Required Qualifications
High School Diploma or equivalent
Intermediate level skill in Microsoft Excel
Intermediate level skill in Microsoft Word
Ability to process relevant details and prioritize their importance
Experience in providing customer service preferred
A company is looking for a Complaint Coordinator I to assist customers and sales representatives in resolving and logging customer issues.
Key Responsibilities
Log complaints into the SAP Complaint system and gather required information
Issue call tags, sales force notifications, credits, and replacement orders as needed
Ensure compliance with QSR and ISO regulations and maintain proper closure of complaints
Required Qualifications
High School Diploma or equivalent
Intermediate level skill in Microsoft Excel
Intermediate level skill in Microsoft Word
Ability to process relevant details and prioritize their importance
Experience in providing customer service preferred