Complaint Coordinator

A company is looking for a Complaint Coordinator I to assist customers and sales representatives in resolving and logging customer issues. Key Responsibilities Log complaints into the SAP Complaint system and gather necessary information Issue call tags, notifications, credits, and replacement orders for complaint resolution Ensure compliance with QSR and ISO regulations while maintaining proper documentation Required Qualifications High School Diploma or equivalent Intermediate level skills in Microsoft Excel and Microsoft Word Ability to process details, prioritize importance, and draw clear conclusions Experience in providing customer service to internal and external customers is preferred

Mar 17, 2025 - 19:36

A company is looking for a Complaint Coordinator I to assist customers and sales representatives in resolving and logging customer issues. Key Responsibilities Log complaints into the SAP Complaint system and gather necessary information Issue call tags, notifications, credits, and replacement orders for complaint resolution Ensure compliance with QSR and ISO regulations while maintaining proper documentation Required Qualifications High School Diploma or equivalent Intermediate level skills in Microsoft Excel and Microsoft Word Ability to process details, prioritize importance, and draw clear conclusions Experience in providing customer service to internal and external customers is preferred