Consumer Loan Servicing Analyst
A company is looking for a Loan Operations Specialist. Key Responsibilities Oversee daily servicing operations, ensuring accurate processing of payments and customer interactions Analyze servicing data to drive improvements in operational performance and customer satisfaction Design and maintain end-to-end servicing workflows and standard operating procedures Required Qualifications Bachelor's degree in Business, Finance, Economics, or related field (or equivalent professional experience) 3+ years of experience in consumer loan servicing or operations, preferably in a fintech environment Strong data analysis skills and proficiency in tools such as Excel, SQL, or Databricks Familiarity with loan servicing platforms is a plus Knowledge of consumer lending regulations is advantageous
A company is looking for a Loan Operations Specialist.
Key Responsibilities
Oversee daily servicing operations, ensuring accurate processing of payments and customer interactions
Analyze servicing data to drive improvements in operational performance and customer satisfaction
Design and maintain end-to-end servicing workflows and standard operating procedures
Required Qualifications
Bachelor's degree in Business, Finance, Economics, or related field (or equivalent professional experience)
3+ years of experience in consumer loan servicing or operations, preferably in a fintech environment
Strong data analysis skills and proficiency in tools such as Excel, SQL, or Databricks
Familiarity with loan servicing platforms is a plus
Knowledge of consumer lending regulations is advantageous
