Contact Center Associate 2

A company is looking for a Contact Center Associate 2 to support patient-centered care and service excellence in a remote setting. Key Responsibilities Deliver high-quality patient service and assist in identifying care provision issues Act as a subject matter expert and train new agents on scheduling and registration Schedule and register patients for appointments while providing information about services Required Qualifications High School diploma or equivalent Minimum 2 years of relevant experience General knowledge of office procedures and operations Ability to handle confidential information with discretion Any relevant education, certifications, and/or work experience may be considered

Mar 8, 2025 - 02:01

A company is looking for a Contact Center Associate 2 to support patient-centered care and service excellence in a remote setting. Key Responsibilities Deliver high-quality patient service and assist in identifying care provision issues Act as a subject matter expert and train new agents on scheduling and registration Schedule and register patients for appointments while providing information about services Required Qualifications High School diploma or equivalent Minimum 2 years of relevant experience General knowledge of office procedures and operations Ability to handle confidential information with discretion Any relevant education, certifications, and/or work experience may be considered