Customer Advocacy Manager

A company is looking for a Customer Advocacy Manager (Remote). Key Responsibilities Collaborate with sales, marketing, and product teams to align advocacy programs with business objectives Identify and engage customer advocates, maintaining a database of compelling customer stories Design and manage customer advocacy programs, track performance, and facilitate participation in marketing activities Required Qualifications Experience in a Customer Advocacy or Customer Reference program, particularly in developing B2B case studies Solid understanding of technology and IT pain points Knowledge of B2B marketing communication fundamentals with a digital-first mindset Proficiency in project management tools and Google Suite Reasonable academic or on-the-job experience is acceptable

Jun 7, 2025 - 00:00

A company is looking for a Customer Advocacy Manager (Remote). Key Responsibilities Collaborate with sales, marketing, and product teams to align advocacy programs with business objectives Identify and engage customer advocates, maintaining a database of compelling customer stories Design and manage customer advocacy programs, track performance, and facilitate participation in marketing activities Required Qualifications Experience in a Customer Advocacy or Customer Reference program, particularly in developing B2B case studies Solid understanding of technology and IT pain points Knowledge of B2B marketing communication fundamentals with a digital-first mindset Proficiency in project management tools and Google Suite Reasonable academic or on-the-job experience is acceptable