Customer Advocacy Manager
A company is looking for a Customer Advocacy Manager to manage and scale customer advocacy efforts. Key Responsibilities Manage execution of advocacy initiatives to amplify the voice of customers Grow and manage a database of referenceable customers and oversee customer success content creation Track key KPIs and report on the impact of advocacy programs on brand visibility and customer sentiment Required Qualifications 6+ years of experience in B2B marketing, customer marketing, or customer success focused on advocacy Experience in the SaaS/Tech industry Proven success managing mature advocacy programs with measurable results Hands-on experience with customer reference platforms and CRM systems like Salesforce Familiarity with advocacy tools such as SlapFive, Influitive, or ReferenceEdge
A company is looking for a Customer Advocacy Manager to manage and scale customer advocacy efforts.
Key Responsibilities
Manage execution of advocacy initiatives to amplify the voice of customers
Grow and manage a database of referenceable customers and oversee customer success content creation
Track key KPIs and report on the impact of advocacy programs on brand visibility and customer sentiment
Required Qualifications
6+ years of experience in B2B marketing, customer marketing, or customer success focused on advocacy
Experience in the SaaS/Tech industry
Proven success managing mature advocacy programs with measurable results
Hands-on experience with customer reference platforms and CRM systems like Salesforce
Familiarity with advocacy tools such as SlapFive, Influitive, or ReferenceEdge
