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Customer Care Account Coordinator
A company is looking for a Customer Care Retail Account Coordinator to support Retail customers and Sales teams. Key Responsibilities Ensure timely flow of orders between order entry and warehouse management systems Serve as the main point of contact for Retail accounts regarding order entry, status, pricing, and product information Utilize Salesforce to process customer cases and maintain reports Required Qualifications High School Diploma or GED Equivalent 2+ years of Customer Care or Customer Service experience Experience in EDI Advanced knowledge in SAP Familiarity with Salesforce Service Cloud
A company is looking for a Customer Care Retail Account Coordinator to support Retail customers and Sales teams.
Key Responsibilities
Ensure timely flow of orders between order entry and warehouse management systems
Serve as the main point of contact for Retail accounts regarding order entry, status, pricing, and product information
Utilize Salesforce to process customer cases and maintain reports
Required Qualifications
High School Diploma or GED Equivalent
2+ years of Customer Care or Customer Service experience
Experience in EDI
Advanced knowledge in SAP
Familiarity with Salesforce Service Cloud