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Customer Care Agent
A company is looking for a Customer Care Agent to provide support and enhance customer experiences. Key Responsibilities Resolve escalated customer concerns and provide franchise support Analyze customer interaction trends for process improvement Maintain accurate data and manage customer inquiries via various communication channels Required Qualifications 1+ years of experience in a fast-paced customer service environment High School Diploma or equivalent required Must provide personal computer and hardwired internet connection Flexibility to work evenings and Sundays Experience with Customer Relationship Management (CRM) systems
A company is looking for a Customer Care Agent to provide support and enhance customer experiences.
Key Responsibilities
Resolve escalated customer concerns and provide franchise support
Analyze customer interaction trends for process improvement
Maintain accurate data and manage customer inquiries via various communication channels
Required Qualifications
1+ years of experience in a fast-paced customer service environment
High School Diploma or equivalent required
Must provide personal computer and hardwired internet connection
Flexibility to work evenings and Sundays
Experience with Customer Relationship Management (CRM) systems
