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Customer Engagement Director
A company is looking for a Customer Engagement Director. Key Responsibilities Operate CRM system to monitor user engagement and lifetime value Manage and segment database to enhance user engagement and drive app usage Prepare reporting for key KPIs and collaborate with the development team to optimize app experience Required Qualifications 2-4 years of experience with configuring and operating CRM tools Strong understanding of analytics tools and user experience optimization 2-5 years of experience in a startup environment Technical and analytical mindset with a focus on detail Driven and result-oriented attitude
A company is looking for a Customer Engagement Director.
Key Responsibilities
Operate CRM system to monitor user engagement and lifetime value
Manage and segment database to enhance user engagement and drive app usage
Prepare reporting for key KPIs and collaborate with the development team to optimize app experience
Required Qualifications
2-4 years of experience with configuring and operating CRM tools
Strong understanding of analytics tools and user experience optimization
2-5 years of experience in a startup environment
Technical and analytical mindset with a focus on detail
Driven and result-oriented attitude