Customer Service Representative - Billing

A company is looking for a Customer Service Representative - Billing - Sleep. Key Responsibilities Assist patients with billing, insurance, and account operation needs Conduct high volume inbound and outbound phone work Verify insurance and required medical documentation while maintaining HIPAA confidentiality Required Qualifications Experience in high inbound call volume and multi-phone line/call center environments Minimum of 1 year of customer service experience Knowledge of insurance, billing, and/or accounts receivable Proficiency in Microsoft Office and Google/Gmail Previous medical office experience is preferred

Mar 5, 2025 - 01:27

A company is looking for a Customer Service Representative - Billing - Sleep. Key Responsibilities Assist patients with billing, insurance, and account operation needs Conduct high volume inbound and outbound phone work Verify insurance and required medical documentation while maintaining HIPAA confidentiality Required Qualifications Experience in high inbound call volume and multi-phone line/call center environments Minimum of 1 year of customer service experience Knowledge of insurance, billing, and/or accounts receivable Proficiency in Microsoft Office and Google/Gmail Previous medical office experience is preferred