Customer Service Video Specialist
A company is looking for a Customer Experience Specialist for video support.
Key Responsibilities
Engage with customers through live video calls to provide real-time product support
Maintain a professional video presence and assist with order management tasks
Document all interactions in the CRM system to enhance future customer interactions
Required Qualifications
1-3 years of customer service experience, preferably in retail or virtual support
Must provide own device with an integrated camera and reliable internet access
Private workspace free from distractions and background noise is required
Comfortable with on-camera video communication and navigating multiple systems
Flexibility to work varied hours, including evenings, weekends, or holidays
A company is looking for a Customer Experience Specialist for video support.
Key Responsibilities
Engage with customers through live video calls to provide real-time product support
Maintain a professional video presence and assist with order management tasks
Document all interactions in the CRM system to enhance future customer interactions
Required Qualifications
1-3 years of customer service experience, preferably in retail or virtual support
Must provide own device with an integrated camera and reliable internet access
Private workspace free from distractions and background noise is required
Comfortable with on-camera video communication and navigating multiple systems
Flexibility to work varied hours, including evenings, weekends, or holidays