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Customer Success Manager
A company is looking for a Customer Success Manager to cultivate client relationships and manage projects. Key Responsibilities Build and maintain long-term relationships with client stakeholders Oversee the implementation and adoption of adaptive learning solutions Identify upselling opportunities and present data-driven insights to clients Required Qualifications 3-5 years in a client-facing role, preferably in consulting or SaaS Proven ability to manage client relationships and drive account growth MBA preferred or equivalent experience with strong business acumen Proficiency in Excel and PowerPoint for presentations and data analysis Familiarity with SaaS platforms and client satisfaction metrics is a plus
A company is looking for a Customer Success Manager to cultivate client relationships and manage projects.
Key Responsibilities
Build and maintain long-term relationships with client stakeholders
Oversee the implementation and adoption of adaptive learning solutions
Identify upselling opportunities and present data-driven insights to clients
Required Qualifications
3-5 years in a client-facing role, preferably in consulting or SaaS
Proven ability to manage client relationships and drive account growth
MBA preferred or equivalent experience with strong business acumen
Proficiency in Excel and PowerPoint for presentations and data analysis
Familiarity with SaaS platforms and client satisfaction metrics is a plus