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Customer Success Senior Associate
A company is looking for a Customer Success Senior Associate - Labour and Human Rights Specialist. Key Responsibilities Manage customer and partner relationships to ensure satisfaction and engagement Lead customer journey projects and facilitate the adoption of the company's solutions Monitor operations and liaise with internal teams to resolve challenges and identify opportunities Required Qualifications Over 7 years of experience in customer management, account management, or consulting Background in social sciences with knowledge of supply chains and human rights issues Fluency in English and Spanish; additional languages are a plus Experience with project delivery success metrics and data analysis Familiarity with auditing standards and sustainability entities is advantageous
A company is looking for a Customer Success Senior Associate - Labour and Human Rights Specialist.
Key Responsibilities
Manage customer and partner relationships to ensure satisfaction and engagement
Lead customer journey projects and facilitate the adoption of the company's solutions
Monitor operations and liaise with internal teams to resolve challenges and identify opportunities
Required Qualifications
Over 7 years of experience in customer management, account management, or consulting
Background in social sciences with knowledge of supply chains and human rights issues
Fluency in English and Spanish; additional languages are a plus
Experience with project delivery success metrics and data analysis
Familiarity with auditing standards and sustainability entities is advantageous