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Customer Support Team Leader
A company is looking for a Team Leader, Customer Support. Key Responsibilities Provide resources and guidance for customers on product usage Utilize online chat to support incoming customer inquiries Lead and mentor team members on customer support specialization and career development Required Qualifications At least 3 years of experience in a customer service or relevant role Experience in a B2C technology company is preferred Experience in a leadership role is preferred Familiarity with design processes and implementation for technology products is preferred
A company is looking for a Team Leader, Customer Support.
Key Responsibilities
Provide resources and guidance for customers on product usage
Utilize online chat to support incoming customer inquiries
Lead and mentor team members on customer support specialization and career development
Required Qualifications
At least 3 years of experience in a customer service or relevant role
Experience in a B2C technology company is preferred
Experience in a leadership role is preferred
Familiarity with design processes and implementation for technology products is preferred