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Dealer Relationship Manager
A company is looking for a Dealer Relationship Manager to enhance customer engagement and product utilization. Key Responsibilities Maintain a detailed understanding of products and services, assisting customers and suggesting optimal offerings Maximize product performance, promote value, and upsell additional services Assess customer account activity to identify and resolve issues affecting service usage and retention Required Qualifications Three years of experience in an Automotive Retail BDC or B2B Account Management role Knowledge of F&I required 2+ years of proven KPI-driven cross-sell/upsell experience Ability to identify opportunities for account growth
A company is looking for a Dealer Relationship Manager to enhance customer engagement and product utilization.
Key Responsibilities
Maintain a detailed understanding of products and services, assisting customers and suggesting optimal offerings
Maximize product performance, promote value, and upsell additional services
Assess customer account activity to identify and resolve issues affecting service usage and retention
Required Qualifications
Three years of experience in an Automotive Retail BDC or B2B Account Management role
Knowledge of F&I required
2+ years of proven KPI-driven cross-sell/upsell experience
Ability to identify opportunities for account growth