Desktop Procedure Writer
A company is looking for a Desktop Procedure and Policy Writer to support a provider network implementation project.
Key Responsibilities
Develop and edit SOPs and desktop procedures for claims, eligibility, and enrollment workflows
Translate complex processes into easy-to-follow, step-by-step documentation
Collaborate with subject matter experts to ensure documentation accuracy and maintain document control
Required Qualifications
2+ years of experience writing policies, SOPs, or desktop procedures for health plan operations
Deep understanding of claims, eligibility, and enrollment workflows
2+ years of hands-on experience with the Facets system
Proven ability to work independently in a remote environment
Must be able to work standard Eastern time business hours
A company is looking for a Desktop Procedure and Policy Writer to support a provider network implementation project.
Key Responsibilities
Develop and edit SOPs and desktop procedures for claims, eligibility, and enrollment workflows
Translate complex processes into easy-to-follow, step-by-step documentation
Collaborate with subject matter experts to ensure documentation accuracy and maintain document control
Required Qualifications
2+ years of experience writing policies, SOPs, or desktop procedures for health plan operations
Deep understanding of claims, eligibility, and enrollment workflows
2+ years of hands-on experience with the Facets system
Proven ability to work independently in a remote environment
Must be able to work standard Eastern time business hours