Desktop Procedure Writer

A company is looking for a Desktop Procedure and Policy Writer to support a provider network implementation project. Key Responsibilities Develop and edit SOPs and desktop procedures for claims, eligibility, and enrollment workflows Translate complex processes into easy-to-follow, step-by-step documentation Collaborate with subject matter experts to ensure documentation accuracy and maintain document control Required Qualifications 2+ years of experience writing policies, SOPs, or desktop procedures for health plan operations Deep understanding of claims, eligibility, and enrollment workflows 2+ years of hands-on experience with the Facets system Proven ability to work independently in a remote environment Must be able to work standard Eastern time business hours

Jun 2, 2025 - 15:00

A company is looking for a Desktop Procedure and Policy Writer to support a provider network implementation project. Key Responsibilities Develop and edit SOPs and desktop procedures for claims, eligibility, and enrollment workflows Translate complex processes into easy-to-follow, step-by-step documentation Collaborate with subject matter experts to ensure documentation accuracy and maintain document control Required Qualifications 2+ years of experience writing policies, SOPs, or desktop procedures for health plan operations Deep understanding of claims, eligibility, and enrollment workflows 2+ years of hands-on experience with the Facets system Proven ability to work independently in a remote environment Must be able to work standard Eastern time business hours