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Desktop Support Technician
A company is looking for a Desktop Support Technician to join their IT Department and support various store locations. Key Responsibilities Assist in daily IT tasks, focusing on handheld devices Provide technical support to store staff via phone, MS Teams, or in-person Manage and configure store handheld devices and maintain support ticket records Required Qualifications Proficiency in hardware, software, and networking with various device types Experience in maintaining detailed documentation and user guides Ability to prioritize tasks and manage multiple support requests Experience in diagnosing and resolving technical issues efficiently Ability to explain technical concepts to non-technical users
A company is looking for a Desktop Support Technician to join their IT Department and support various store locations.
Key Responsibilities
Assist in daily IT tasks, focusing on handheld devices
Provide technical support to store staff via phone, MS Teams, or in-person
Manage and configure store handheld devices and maintain support ticket records
Required Qualifications
Proficiency in hardware, software, and networking with various device types
Experience in maintaining detailed documentation and user guides
Ability to prioritize tasks and manage multiple support requests
Experience in diagnosing and resolving technical issues efficiently
Ability to explain technical concepts to non-technical users