Digital Customer Experience Specialist

A company is looking for a Digital CX Brand Specialist to enhance customer engagement through social media. Key Responsibilities Drive unique customer experiences by crafting social engagements to raise brand awareness and loyalty Manage customer relationships by representing brand voice and understanding customer trends and preferences Identify and fulfill social opportunities to surprise and delight users with promotional items Required Qualifications 1-3 years of experience in social community management or related fields High school diploma required; additional education preferred Familiarity with social media management tools and digital channels Experience with Google Suite and MS Office programs Ability to work flexible hours, including occasional evenings and weekends

May 8, 2025 - 19:26
 0
Digital Customer Experience Specialist
A company is looking for a Digital CX Brand Specialist to enhance customer engagement through social media. Key Responsibilities Drive unique customer experiences by crafting social engagements to raise brand awareness and loyalty Manage customer relationships by representing brand voice and understanding customer trends and preferences Identify and fulfill social opportunities to surprise and delight users with promotional items Required Qualifications 1-3 years of experience in social community management or related fields High school diploma required; additional education preferred Familiarity with social media management tools and digital channels Experience with Google Suite and MS Office programs Ability to work flexible hours, including occasional evenings and weekends