Digital Customer Success Manager
A company is looking for a Digital Customer Success Manager specializing in Automation & AI. Key Responsibilities: Own the digital customer journey from onboarding to ongoing engagement Design and implement scalable customer success programs using automation tools Collaborate with marketing to create self-serve resources for customer guidance Required Qualifications: 3+ years of experience in SaaS Digital Customer Success Proficiency with customer success automation tools and CRM systems Hands-on experience in designing automated customer journeys Experience with AI-driven personalization and automation techniques Understanding of the automotive dealership industry is a plus
A company is looking for a Digital Customer Success Manager specializing in Automation & AI.
Key Responsibilities:
Own the digital customer journey from onboarding to ongoing engagement
Design and implement scalable customer success programs using automation tools
Collaborate with marketing to create self-serve resources for customer guidance
Required Qualifications:
3+ years of experience in SaaS Digital Customer Success
Proficiency with customer success automation tools and CRM systems
Hands-on experience in designing automated customer journeys
Experience with AI-driven personalization and automation techniques
Understanding of the automotive dealership industry is a plus
