Director of Customer Development

A company is looking for a Director of Customer Development to manage customer relationships and drive account growth. Key Responsibilities Establish and nurture relationships with key stakeholders at customer institutions Act as a strategic partner to understand customer challenges and promote Civitas Learning solutions Oversee the Success Planning process and ensure effective execution to maximize customer ROI and contract renewals Required Qualifications Bachelor's degree or higher Minimum 12 years of relevant professional work experience in EdTech or higher education Experience in preparing and delivering executive business reviews to senior-level executives Ability to manage multiple accounts and effectively coordinate cross-functional teams Experience using Google Suite and adaptability to new technologies

Mar 17, 2025 - 01:04

A company is looking for a Director of Customer Development to manage customer relationships and drive account growth. Key Responsibilities Establish and nurture relationships with key stakeholders at customer institutions Act as a strategic partner to understand customer challenges and promote Civitas Learning solutions Oversee the Success Planning process and ensure effective execution to maximize customer ROI and contract renewals Required Qualifications Bachelor's degree or higher Minimum 12 years of relevant professional work experience in EdTech or higher education Experience in preparing and delivering executive business reviews to senior-level executives Ability to manage multiple accounts and effectively coordinate cross-functional teams Experience using Google Suite and adaptability to new technologies