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Director of Customer Retention
A company is looking for a Director, Retention and CRM. Key Responsibilities Develop and refine a CRM-driven customer acquisition strategy Design and optimize the cross-channel customer lifecycle strategy Lead and mentor a diverse team of CRM and lifecycle marketers Required Qualifications 7+ years of experience in CRM, customer marketing, and lifecycle optimization Experience in e-commerce/DTC brands Background in high-growth, fast-paced startup environments Subscriptions experience strongly preferred Familiarity with tech stack such as Iterable and SendGrid is a plus
A company is looking for a Director, Retention and CRM.
Key Responsibilities
Develop and refine a CRM-driven customer acquisition strategy
Design and optimize the cross-channel customer lifecycle strategy
Lead and mentor a diverse team of CRM and lifecycle marketers
Required Qualifications
7+ years of experience in CRM, customer marketing, and lifecycle optimization
Experience in e-commerce/DTC brands
Background in high-growth, fast-paced startup environments
Subscriptions experience strongly preferred
Familiarity with tech stack such as Iterable and SendGrid is a plus