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Director of Managed Services
A company is looking for a Managed Services Director, Network & Collaboration. Key Responsibilities Lead and develop a team focused on supporting Network technologies and managing critical customer incidents Oversee technical training and ensure the team is updated on the latest technologies and best practices Manage technology upgrades, incident resolution, vendor-specific standards, and documentation processes Required Qualifications Minimum of 10+ years of related experience Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience) Experience as a hands-on technical lead and in a Director-level management role Strong technical knowledge of networking (Cisco) and next-generation firewalls (Palo Alto) Relevant certifications (e.g., CCNP, JNCIP, FCP, PCNSE, VCP, VCIE or equivalent) are highly desirable
A company is looking for a Managed Services Director, Network & Collaboration.
Key Responsibilities
Lead and develop a team focused on supporting Network technologies and managing critical customer incidents
Oversee technical training and ensure the team is updated on the latest technologies and best practices
Manage technology upgrades, incident resolution, vendor-specific standards, and documentation processes
Required Qualifications
Minimum of 10+ years of related experience
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
Experience as a hands-on technical lead and in a Director-level management role
Strong technical knowledge of networking (Cisco) and next-generation firewalls (Palo Alto)
Relevant certifications (e.g., CCNP, JNCIP, FCP, PCNSE, VCP, VCIE or equivalent) are highly desirable