Senior Customer Education Manager

A company is looking for a Senior Customer Education Program Manager. Key Responsibilities: Lead the creation of a comprehensive customer certification program, including course content and assessment criteria Design and build self-paced online courses for customers to learn at their own speed Create engaging certification exams to validate customers' skills and knowledge of the product Key Qualifications: Proven experience (5+ years) in customer education or similar roles focused on certification programs Strong understanding of instructional design principles and experience with online course creation Experience with Learning Management Systems (LMS) and certification tools Analytical mindset to measure and optimize program success based on data Experience developing detailed project plans, including timelines and resource allocation

Mar 10, 2025 - 23:02
 0
Senior Customer Education Manager
A company is looking for a Senior Customer Education Program Manager. Key Responsibilities: Lead the creation of a comprehensive customer certification program, including course content and assessment criteria Design and build self-paced online courses for customers to learn at their own speed Create engaging certification exams to validate customers' skills and knowledge of the product Key Qualifications: Proven experience (5+ years) in customer education or similar roles focused on certification programs Strong understanding of instructional design principles and experience with online course creation Experience with Learning Management Systems (LMS) and certification tools Analytical mindset to measure and optimize program success based on data Experience developing detailed project plans, including timelines and resource allocation