Disability Claims Representative

A company is looking for a Disability Claims Contact Center Representative in Employee Benefits. Key Responsibilities Provide exceptional customer service by answering calls and resolving inquiries related to insurance policies and claims Assist customers in filing claims and provide status updates while ensuring accurate documentation of interactions Investigate and resolve issues related to claims and benefits, escalating complex cases as necessary Required Qualifications Disability claims experience High school diploma or equivalent work experience 1+ years of professional customer service or contact/call center experience Knowledge of insurance products and terminology Ability to handle sensitive customer information with discretion

Mar 18, 2025 - 20:38

A company is looking for a Disability Claims Contact Center Representative in Employee Benefits. Key Responsibilities Provide exceptional customer service by answering calls and resolving inquiries related to insurance policies and claims Assist customers in filing claims and provide status updates while ensuring accurate documentation of interactions Investigate and resolve issues related to claims and benefits, escalating complex cases as necessary Required Qualifications Disability claims experience High school diploma or equivalent work experience 1+ years of professional customer service or contact/call center experience Knowledge of insurance products and terminology Ability to handle sensitive customer information with discretion