Education Software Support Coordinator
A company is looking for an Education Software Support Coordinator to provide support for web-based student management software in K-12 School Districts. Key Responsibilities: Learn and act as a support resource for the company's products and customer help desk system Resolve an average of 10 - 15 support calls daily with quick response and resolution times Ensure timely handling of customer support calls and minimize escalation to external resources Required Qualifications: Experience working in a school district or educational environment Ability to work independently and collaboratively under pressure Strong organizational skills to manage multiple tasks effectively Familiarity with web-based software or technical support roles is preferred Availability to handle after-hours support calls as necessary
A company is looking for an Education Software Support Coordinator to provide support for web-based student management software in K-12 School Districts.
Key Responsibilities:
Learn and act as a support resource for the company's products and customer help desk system
Resolve an average of 10 - 15 support calls daily with quick response and resolution times
Ensure timely handling of customer support calls and minimize escalation to external resources
Required Qualifications:
Experience working in a school district or educational environment
Ability to work independently and collaboratively under pressure
Strong organizational skills to manage multiple tasks effectively
Familiarity with web-based software or technical support roles is preferred
Availability to handle after-hours support calls as necessary
