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Email-Chat Support Specialist
A company is looking for an Email-Chat Support Specialist to provide exceptional customer service through email and chat platforms. Key Responsibilities Respond to customer inquiries and issues via email and chat in a professional and timely manner Provide accurate information and assistance regarding programs and services Facilitate customer onboarding processes to ensure a smooth transition and understanding of offerings Required Qualifications 1-4 years of experience in customer service or a related field A high school diploma or equivalent is preferred Basic computer skills and familiarity with email and chat support software Ability to work independently and as part of a team
A company is looking for an Email-Chat Support Specialist to provide exceptional customer service through email and chat platforms.
Key Responsibilities
Respond to customer inquiries and issues via email and chat in a professional and timely manner
Provide accurate information and assistance regarding programs and services
Facilitate customer onboarding processes to ensure a smooth transition and understanding of offerings
Required Qualifications
1-4 years of experience in customer service or a related field
A high school diploma or equivalent is preferred
Basic computer skills and familiarity with email and chat support software
Ability to work independently and as part of a team