Email-Chat Support Specialist

A company is looking for an Email-Chat Support Specialist to provide exceptional customer service through email and chat platforms. Key Responsibilities Respond to customer inquiries and issues via email and chat in a professional and timely manner Provide accurate information and assistance regarding programs and services Facilitate customer onboarding processes to ensure a smooth transition and understanding of offerings Required Qualifications 1-4 years of experience in customer service or a related field A high school diploma or equivalent is preferred Basic computer skills and familiarity with email and chat support software Ability to work independently and as part of a team

Feb 10, 2025 - 17:48
 0
Email-Chat Support Specialist
A company is looking for an Email-Chat Support Specialist to provide exceptional customer service through email and chat platforms. Key Responsibilities Respond to customer inquiries and issues via email and chat in a professional and timely manner Provide accurate information and assistance regarding programs and services Facilitate customer onboarding processes to ensure a smooth transition and understanding of offerings Required Qualifications 1-4 years of experience in customer service or a related field A high school diploma or equivalent is preferred Basic computer skills and familiarity with email and chat support software Ability to work independently and as part of a team